Privacy & Cookies Policy
FOR YOUR INFORMATION

This Privacy & Cookies Policy describes the policies of Camper UK Ltd, Camper UK, Deacon Road, Lincoln, LN2 4JB, Lincolnshire, United Kingdom of Great Britain and Northern Ireland (the "Company"), email: [email protected], phone: 01522 411252, regarding the collection, use, and disclosure of your information that we collect when you use our website (https://www.camperuk.co.uk/) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy & Cookies Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy & Cookies Policy at any time without prior notice to you and will post the revised Privacy & Cookies Policy on the Service. The revised policy will be effective 180 days from when the revised policy is posted, and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy & Cookies Policy. We recommend that you periodically review this page.

Information We May Collect:

We may collect and process the following personal information about you:

• Name
• Email
• Phone number
• Address
• Other details you may provide during the interaction with our Service

How We Use Your Information:

We will use the information we collect about you for the following purposes:

• Marketing and promotional activities

• Collecting testimonials and customer feedback

• Enforcing our terms and conditions

• Providing customer support

• Administering information related to your use of our Service

• Targeted advertising

• Site protection and maintenance

• Dispute resolution

If we want to use your information for any other purpose, we will seek your consent and will only use your information for that purpose unless required by law.

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances, such as:

• Ad service providers

• Marketing agencies

• Analytics services

We require such third parties to use your personal information only for the purpose for which it was transferred and to not retain it longer than necessary for fulfilling that purpose.

We may also disclose your personal information to comply with applicable law, regulations, or legal processes; to enforce agreements with us; or to respond to claims that your use of the Service violates third-party rights. In the event of a merger or acquisition, your personal information may be transferred as an asset.

Retention Of Your Information:

We will retain your personal information for up to 2 years or for as long as necessary to fulfil the purposes for which it was collected. We may need to retain certain information for longer periods in accordance with applicable law or for legitimate reasons such as legal rights enforcement and fraud prevention.

Your Rights:

Depending on the applicable law, you may have the right to access, correct, or erase your personal data, or request a copy of your personal data. You may also have the right to restrict or object to the processing of your data, or withdraw any consent previously given. To exercise these rights, you can contact us at [email protected]. We will respond in accordance with applicable law.

You can opt-out of direct marketing communications or profiling for marketing purposes by emailing [email protected].

Cookies:

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track your preferences and usage on the site. Below are the types of cookies we use:

1. Essential Cookies: Necessary for the operation of the website, such as session cookies that allow you to stay logged in or maintain your cart.

2. Analytics Cookies: These help us analyse the website's usage, such as tracking visitor numbers, where visitors come from, and how they interact with our site. We use Google Analytics cookies, such as:

   • _utma

   • _utmb

   • _utmc

   • _utmz

These cookies help us improve our site based on user behaviour.

3. Session Cookies: These cookies are temporary and are erased once you close your browser. They help facilitate the functionality of the site, such as remembering login sessions.

4. Clarity and Microsoft Cookies:

   • _clck: Persists the Clarity User ID and preferences, unique to that site, attributed to the same user ID. (String)

   • _clsk: Connects multiple page views by a user into a single Clarity session recording. (String)

   • CLID: Identifies the first-time Clarity saw this user on any site using Clarity. (String)

   • ANONCHK: Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID, so this is always set to 0. (Flag)

   • MR: Indicates whether to refresh MUID. (Flag)

   • MUID: Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. (GUID)

   • SM: Used in synchronising the MUID across Microsoft domains. (Character Flags)

By using our site, you agree to the use of cookies as outlined in this policy. If you prefer not to accept cookies, you can modify your browser settings to reject them, though this may impact the functionality of certain areas of the website.

To manage cookies, you can visit www.aboutcookies.org for detailed instructions.

Security:

We prioritise the security of your information and use reasonable measures to prevent the loss, misuse, or unauthorised alteration of your data. However, due to the inherent risks, we cannot guarantee absolute security.

Third-Party Links:

Our Service may contain links to external websites not operated by us. We are not responsible for the privacy practices of such third-party websites. We recommend reviewing their privacy policies before providing any personal information.

Grievance / Data Protection Officer:

If you have any concerns or queries about the processing of your personal information, please contact our Data Protection Officer at Camper UK Ltd, Deacon Road, Lincoln, LN2 4JB, or email us at [email protected]. We will address your concerns in accordance with applicable law.